NOW BACK IN STOCK

IMPORTANT FAQ'S - PLEASE READ: (click below - read more)

We are working hard to enhance our online store, so you can shop from the comfort of your home and have your items delivered to you.

Please note, since the gym closure's - we've experienced a high demand on gym equipment and might not have a lot of items available instock, at the moment. 
Once stock becomes available, the product page will be updated and automatic notification will be sent out (to those who subscribed via notify me on the product page). 

Please see below items in this category, of stock available for purchase.

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Please read the following FAQ, that might help with your inquiry:

  • All NEW ORDERS can be placed through the website with Delivery Only* No pickup option available at this stage due to the influx of orders, as the warehouse is still working on backorders.·     
       
  • OUT OF STOCK PRODUCTS - please register your interest on our website - on the product page by selecting the "Notify Me", now available for particular sizes of product. Once that product is back in stock, you will receive an email notification to let you know.
     
  • PRE-ORDERS will be available on the website once the date of arrival is less than 3-4 weeks time approx - to ensure we provide the best level of service. Please click here to see items available for pre-order: www.flexequipment.com.au/pre-orders/
     
  • SHIPPING: Please allow 5-7 business days from your order date for order to be dispatched. Tracking details will be emailed within 5-7 business days. Please check your spam folder if you have not received these. 
     
  • PICKUP - Only Available In-Store, please contact your local store to check stock levels.

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Dispatched Orders·         

  • Orders can be in “Transit” for several days and will be scanned once arriving in their destination State.·   
         
  • For efficiency freight companies often deliver oversized items separately. Therefore, please be patient if you’ve received part of your order, the remaining items will be delivered within a few days.·   
         
  • Please contact the Freight company directly with your tracking number for delivery estimates or freight concerns.·         
     
  • Due to the current situation State Governments are prioritising essential suppliers at border crossings. Please be patient your order will arrive.


Returns·         
Please see our website for our full Returns Policy. Note with this from 12th March 2020 we will not provide a refund where you have simply changed your mind about products purchased. https://www.flexequipment.com.au/returns_policy

 

Services and Warranty·         

Please direct any Service or Warranty concerns with a clear description of the issue, photo/video and your invoice number to our Service team service@flexequipment.com.au

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With the situation around COVID-19 we’ve made changes to how we operate to ensure we continue to provide the high level of service we pride ourselves on. Please read the attached article for a full overview of these changes: https://www.flexequipment.com.au/blog/our-continued-response-to-covid-19/

Should the above not answer your query, please be assured we’ll be in touch within 3-5 business days. We appreciate your patience throughout this time. Stay safe and healthy over the coming weeks.

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