Flex Fitness Equipment June Update
Dear Flex Fam,
Thank you for your continued support and patience over the last few months. It’s an exciting time as we start to welcome back some normality, with the recent easing in Federal and State Government guidelines in relation to COVID-19.
With continued positive news, we’re pleased to provide further updates on our operations and what the future holds.
That said, we’ll continue to implement strict hygiene measures to ensure the health and safety of customers, frontline staff and our warehouse and delivery team during this time.
New Distribution and Sales Showroom Wangara
Stay tuned for an update on our New Monster Distribution and Sales centre opening soon! It is set to be one of Australia's largest Fitness Equipment distribution centres with a massive 4000sqm site.
• Our Osborne Park and Canning Vale stores will reopen on Saturdays from the 6th of June. With new trading hours; Monday to Saturday 9am to 5pm.
• Our Malaga and Joondalup stores will continue to temporarily remain closed.
• We continue to replenish stock levels and have a heap arriving over the coming weeks/months.
• Please visit our website for stock available to Pre-order.
• Added bonus, in following us on social media you’ll receive regular workouts and training tips to help keep you motivated.
New and Existing Orders
• All new orders can be placed in store or through our Online Store.
• Processing times are back to 3-4 business days from the date of purchase.
• Tracking and pickup info will be sent within 3-5 business days.
• If you’ve not received an update on your order within 5 business days, please email firstname.lastname@example.org.
Services and Warranty
• Please direct service/ warranty requests with a clear description of the issue, video and invoice number to our service team via our Service Enquiry Form.
Stay tuned - Installs returning soon.
We’re pleased to advise service is getting back to normal. The last few months have been challenging for us all and we are truly grateful for your continued support. We’re excited for the opening of Wangara, as we continue to support our community in staying safe and healthy.
Please stay safe, stay healthy and keep in touch.
Flex Equipment Team